Carl P. Zeithaml

Dean
F.S. Cornell Professor in Free Enterprise

Office phone: 434-924-3176
e-mail: czeithaml@virginia.edu

Education:

D.B.A., Strategic Management, University of Maryland
M.B.A., Health and Hospital Administration, University of Florida
B.A., Economics, University of Notre Dame

Areas of Expertise:

Professor Zeithaml specializes in the field of strategic management, with an emphasis on global and competitive strategy. He conducts research on international expansion strategies, knowledge-based sources of competitive advantage, corporate political activity, strategic decision making, the strategic role of the board of directors, the implementation of acquisition and diversification strategies, and organizational transformation. He focuses much of his research agenda on high-technology industries, the energy industry, and the health care industry.

Professional Activities:

Professor Zeithaml has published his research in academic and professional journals and presented at numerous professional meetings. He co-authored several cases on global strategy issues. His recent publications include “Measuring Organizational Knowledge: A Conceptual and Methodological Framework,” in Strategic Management Journal; “Managing Organizational Competencies for Competitive Advantage: The Middle Management Edge,” in Academy of Management Executive; “Competencies and Firm Performance: Examining the Causal Ambiguity Paradox,” in Strategic Management Journal; “Garbage Cans and Advancing Hypercompetition: The Creation and Exploitation of New Capabilities and Strategic Flexibility in Two Regional Bell Operating Companies,” in Organization Science; and “The International Expansion Process of MNEs from Developing Countries: A Case Study of Thailand’s CP Group,” in Asia Pacific Journal of Management. Professor Zeithaml’s recent presentations at the Academy of Management national meetings include “Preserving and Transferring Knowledge-Based Resources during Post-Acquisition Implementation: A Study of High-Tech Acquisitions” and “A Resource-Based Approach to New Market Entry: An Empirical Study.” He also serves on editorial boards and has been active in professional associations. He received two teaching awards. Professor Zeithaml has been a regular participant in executive education programs, particularly for global firms and health care organizations.

Selected Publications:

“The Integrated Core Experience (ICE): Concept, Planning, Implementation, and Outcomes,” Journal of the Academy of Business Education, 2004 (with M. Atchison, L. Hamilton, and W. Kehoe).

“Measuring Organizational Knowledge: A Conceptual and Methodological Framework,” Strategic Management Journal, 2003 (with A. King).

“Managers’ Perceptions of Hospital Capabilities: A Theoretical and Empirical Study,” Advances in Health Care Management, 2002 (with A. King).

“Managing Organizational Competencies for Competitive Advantage: The Middle-Management Edge,” Academy of Management Executive, 2001 (with A. King and S. Fowler).

“Competencies and Firm Performance: Examining the Causal Ambiguity Paradox," Strategic Management Journal, 2000 (with A. King). 

“The Intervening Hand: Contemporary International Expansion Processes of the Regional Bell Operating Companies,” Journal of Management Inquiry, 1999 (with A. Smith). 

“The International Expansion Process of MNES from Developing Countries: A Case Study of Thailand's CP Group,” Asia Pacific Journal of Management, 1998 (with P. Pananond).

“Diversification Strategy, Entry Mode, and Performance: Evidence of Choice and Constraints,” Strategic Management Journal, 1997 (with E. Busija and H. O'Neill).

“Garbage Cans and Advancing Hypercompetition: The Creation and Exploitation of New Capabilities and Strategic Flexibility in Two Regional Bell Operating Companies,” Organization Science, 1996 (with A. Smith).

“Institutional and Strategic Choice Perspectives on Board Involvement in the Strategic Decision Process,” Academy of Management Journal, 1992 (with W. Judge).